Shipping & Delivery

Delivery in Russia
All delivery in Russia will be via SDEK or Russian Post unless notified otherwise. SDEK typically takes 3-5 business days for urgent parcels and up to 7 working days for regular parcels to arrive. International shipping costs vary with shipping location.

International Shipping (EXCEPT RUSSIA)
International orders are orders shipped to countries other than Russia. International orders will be shipped via DHL Express  or SDEK shipping unless notified otherwise. DHL & SDEK typically takes 5 business days to arrive. International shipping costs vary with shipping location.

Taxes & Duties
Orders that are designated for shipment to countries outside of Russia may be subject to local taxes, customs, duties, and fees levied by the destination country ["Import Fees"]. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. If you refuse a shipment from Kasaa Couture, you are responsible for the original purchase and shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Kasaa Couture.

Signature Required
Signature upon delivery is required on all purchases. 
Kasaa Couture is not responsible for lost and/or stolen packages. Any items that are not signed for with direct signature will be shipped back to Kasaa Couture. All fees to ship the package back to customer will be covered by the customer. Once your item has been shipped you will receive a confirmation email with tracking info. Allow 2 days for tracking info to update.

C U S T O M E R  C A R E


Shipping and Delivery


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